Solved: Hi, I am using 'Windows 8 ' on. Windows 8 driver for 'AMD Radeon HD 7400M' series. And the download link for the amd driver is 'http://h20000. Mar 16, 2013 I understand that your graphics card AMD Radeon HD 7400M Series. By Windows 8 download and by AMD. Adopt a driver that can adapt with my Radeon HD 7400M. Hi Sonny, Thank you for posting your question in Microsoft Community. I understand that your graphics card AMD Radeon HD 7400M Series doesn't work. Correct me if I am wrong. I can imagine the inconvenience you have experienced. I will definitely help you in fixing the issue. To help you suggest more steps to resolve the issue, I would appreciate if you could answer the following questions: 1.What is the make and model of the computer? How did you update your graphics card? Please follow the below methods and check the issue: Method 1: Check whether AMD Radeon HD 7400M Series graphics card is compatible from the below link. Compatibility Center: Method 2: If it is not compatible for Windows 8, install the drivers in compatible mode. Follow these steps: a) Press the ‘ Windows + W’ key on the keyboard. B) Type compatibility in the search box and then press enter. C) Click “ Run programs made for previous versions of Windows” option from the list appeared in the left side. D) Select the drivers and install. For reference: What is program compatibility?: Program Compatibility Assistant: Frequently asked questions: Make older programs compatible with this version of Windows: Your reply is very important for us to ensure a proper resolution. Please get back to us in order to assist you accordingly. I have the same problem. This reply is incorrect. Many people including me have this problem and desperately searching for a correct answer - please help us! Regarding your reply elements: '1.What is the make and model of the computer?' - ASUS X54H-SX275V, but what is the relevance?' How did you update your graphics card?' - By Windows 8 download and by AMD homepage download. 'Method 1:' - It is not on the list. But when Windows 8 was installed, the app checked for compatibility and reported nothing on the graphics card. Same issue here. Driver has been installed by windows 8 itself but it has an exclamation point indicating that its not compatible and not working. I tried to install the original driver that i had what happened is that windows 8 crashed initially. Have been looking for the right driver but found none not even in the amd website. Tried your options here but no good also. I just wondered that some old amd video cards nvidia video cards has been supported. Why not this one? Does windows 8 gone mad? By the way my notebook is msi model: fx420 processor type: b940. Just to give you an idea I had a hybrid video card. What amuses me is that windows 8 detected the intel built in video card but its hybrid amd card that has 1gb of vram is not detected or working. Please explain. Hope to hear from you soon. Or at least an update please. We need it badly asap. '1.What is the make and model of the computer?' - ASUS X54H-SX275V, but what is the relevance?' @ Petnel Usually that would help find your machine's specifications but BING says 'No results found'. Did you make a typo? Or perhaps you can find your machine's specifications for us.; } Google found something similar Apparently there is a BIOS update for that machine. Do you have it? That is a laptop which uses only an AMD chip so if you can't even use the W7 driver in compatibility mode you may have to do what an older model HP Envy user did with similar technology.
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